Adding the app to your home screen
There is no need to install anything from an app store. Add the portal to your home screen once and then open it like any other app.
Log in first
On your phone, open the portal website isothermtest.grenadecastle.com and log in as usual. The guide Logging in to the portal shows how. Then follow the steps below.
Use the Safari browser. These steps apply only to Safari — in Chrome and other browsers on iPhone they look different. If the portal is open elsewhere, copy the address and open it in Safari.
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Step 1: Tap the three dots
In Safari, tap the three dots (···) next to the address in the bottom right corner.Use the Safari browser. These steps apply only to Safari — in Chrome and other browsers on iPhone they look different. If the portal is open elsewhere, copy the address and open it in Safari.
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Step 2: Choose “Share”
Tap “Share” in the menu. -
Step 3: Tap “Add to Home Screen”
At the bottom of the share sheet there is a row of round buttons — tap “Add to Home Screen”. If you cannot see it, tap “Show More”. -
Step 4: Confirm
Leave “Open as Web App” switched on and tap the blue “Add” in the top right corner. -
Step 5: Done
The Isotherm icon is on your home screen. It opens the portal like an app — without the address bar.
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Step 1: Open the Chrome menu
In Chrome, tap the three dots (⋮) in the top right corner. -
Step 2: Choose “Add to Home screen”
Tap “Add to Home screen” in the menu. In some versions the item is called “Install app”. -
Step 3: Confirm
Tap “Add” (or “Install”). -
Step 4: Done
The Isotherm icon is on your home screen. If you cannot see it, find it in the app list and drag it to the home screen.
Not working?
I cannot see “Add to Home Screen” on my iPhone
Open the portal in the Safari app. In the share sheet tap “Show More” in the row of round buttons — the item is usually among the other actions.
I have to log in again after opening the icon
The home screen app has its own login, separate from the browser. Log in once and enter the security code from the e-mail — next time you will not have to.
How do I remove the icon?
Press and hold the icon and choose remove. Your data in the portal stays unchanged.
More guides
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Logging in to the portal
Setting your password, logging in and the security code from your e-mail.
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Language, password and logged-in devices
Switching the portal language, changing your password and logging out another device.
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Submitting a complaint by scanning the label
Enter or scan the barcode from the glass label and submit a complaint in seconds.
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Submitting a complaint by order and position
Find the order, open the position and submit a complaint straight from its detail.
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Payment status and proforma invoices
How to tell what has been paid for an order and where to find proforma invoices and payment documents.